Often, as a customer, I do not appreciate the way I am treated: indifference, impoliteness and bad service are the order of the day, and sometimes it seems like there is no way to remedy the situation.
I am not here to teach other people how to run their businesses. But I would like to point out that at my company you will find it is different. I want to manage Tesi & testi the way I feel other enterprises should be managed.
And I want to be called to order any time these rights happen to be violated.
When working with Tesi & testi, confidentiality is guaranteed, and not only in indispensable situations like legal translations, but also in the discrete management of all kinds of information, no matter how insignificant. For more information, please read Your Privacy Rights.
We feel that a sales transaction is not complete until the service has given its fruits and has been used with full satisfaction by the customer. I swear by all of the above statements. Always, and no matter what it costs.
Turin, 1st February, 1995
Gianni Davico, Managing Director